My Plumber WA

Privacy Policy 

Effective Date: 20/03/2023 

1. Introduction

Welcome to My Plumber WA. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you book jobs with us. 

2. Information We Collect

When you book a plumbing job with us, we may collect the following types of information: 

• Personal Information: We may collect your name, address, phone number, email address, and other contact details. 
• Job Details: We collect information related to the plumbing services you require, such as the location, type of service, and any specific details provided. 

3. How We Use Your Information

We use the collected information for the following purposes: 

• Booking and Providing Services: We use your information to schedule and provide plumbing services, including sending a plumber to your specified location. 
• Communication: We use your contact details to communicate with you about your booked job, provide updates, and address any inquiries. 
• Service Improvement: We may analyze job data to improve our services, optimize scheduling, and enhance customer experiences. 

4. Data Sharing

We may share your information with: 

• Plumbers and Technicians: We share job details with our plumbers and technicians to ensure they have the necessary information to perform the services. 
• Third-party Service Providers: We may engage trusted third-party service providers to assist us in managing our operations and services. 

5. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. 

6. Data Security

We take the security of your data seriously and implement measures to protect it from unauthorized access, disclosure, or alteration. 

7. Your Choices

You have the right to: 

• Review and Update Information: You can review and update your personal information by contacting us. 

• Opt-out: You can opt-out of receiving promotional communications from us by following the instructions provided. 

8. Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third parties. 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@myplumberwa.com.au